CoaguChek® Patient Services

CoaguChek® Patient Services is the only independent diagnostic testing facility that offers comprehensive compliance support dedicated solely to patients testing with the CoaguChek products you know and trust. And, because CoaguChek Patient Services is offered by Roche Diagnostics, the U.S. leader in anticoagulation monitoring products,1 you can feel confident that you have the resources to help your patients achieve better PT/INR outcomes.

CoaguChek Patient Services Includes:

Compliance Program

Gentle reminders to help your patient stay on the testing schedule you prescribed, and let you know if a patient forgets to report a result after a couple of reminders.

Test Result Reporting and Management

Results are communicated to you according to your preferences and your protocol for responding to out-of-range values. If a test result falls outside your patient’s prescribed target range, CoaguChek Patient Services provides that information to you within a time frame you request.

Insurance Verification and Billing

Time-consuming paperwork is taken care of, meaning less hassle for you, your staff and your patients.

24/7 Technical Support

If your patients have a question about using the CoaguChek XS System for PST, they can speak to a knowledgeable CoaguChek meter professional any time – day or night – by calling 1-800-428-4674.

Comprehensive, Face-to-Face Training

Your patients (or their caregivers) will be trained on how to operate the easy-to-use CoaguChek XS System for PST in the comfort of their home, your office or at another location of their choice. You may also become certified to provide training to your patients if that is your preference.

Home Delivery of Testing Supplies

Test strips, lancets and other supplies can easily be reordered online or by phone to help ensure your patients test as often as you prescribe with no interruptions.

Convenient Online Support

CoaguChek Link is our flexible and easy-to-use web-based application through which your patients can enter results, and you can track and manage their anticoagulation therapy.

For more information about streamlining your office workflow and empowering your patients with support from CoaguChek Patient Services,call 1-800-779-7616 




  1. GHX Coagulation quarterly Market Share data 2011 to 2016.
  2. Leuther M and Payette M. Roche™ CoaguChek®XS System and Alere™ INRatio®2 System Method Camparison Study. 2011. Data on file at Roche Diagnostics.